Specified Commercial Transactions Act

Seller

KASOKU Co., Inc (カソク株式会社)

Representative

Keisuke Arai

Address

3-38-5 Minami-Otsuka, Toshima-ku, Tokyo 170-0005, Japan

Contact

otsuka@neighbors-hotel-tokyo.com
* This is an unstaffed hotel. Phone support is not available.

Website

https://www.kasoku.co.jp/

Service Name

NEIGHBORS HOTEL TOKYO OTSUKA — Accommodation Service

Price

As displayed at the time of booking (tax included)

Additional Fees

None

Check-in / Check-out

Check-in 16:00 / Check-out 11:00

Payment Methods

Credit card (VISA / Mastercard / American Express / JCB)

Payment Timing

Charged at the time of booking.

Service Provision Date

On the reserved check-in date

Cancellation Policy

3+ days before check-in: No charge
2 days before: 50% of room rate
Day before / day of / no-show: 100% of room rate
* Please confirm details at the time of booking.

Refunds

Handled in accordance with the cancellation policy above. Refunds, if applicable, will be returned to the original credit card.